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  • 4.8 on Trustpilot · 5,000+ reviews
  • 80k+ reviews across all platforms
  • Free Delivery over £30
  • Free Fast Delivery over £150
  • 12-Month Warranty (extendable to lifetime)
  • 85%+ Battery (100% on Like New)
  • 45-Day Returns
  • 90+ quality checks · forensic data-wiping
  • SIM-free & unlocked · UK spec only
  • All in-house — no third parties
  • WEEE-certified recycler · sustainable packaging
  • Specialist since 1999 — 25 years, UK-based
  • 4.8 on Trustpilot · 5,000+ reviews
  • 80k+ reviews across all platforms
  • Free Delivery over £30
  • Free Fast Delivery over £150
  • 12-Month Warranty (extendable to lifetime)
  • 85%+ Battery (100% on Like New)
  • 45-Day Returns
  • 90+ quality checks · forensic data-wiping
  • SIM-free & unlocked · UK spec only
  • All in-house — no third parties
  • WEEE-certified recycler · sustainable packaging

How-to

Informational

How to Set Up a Refurbished iPhone for the First Time

Just received your refurbished iPhone? Here's the seven-step setup that gets it perfect.

By James Holloway Technical Editor5 min read

Just received your refurbished iPhone? Setting it up properly ensures you get the best possible experience. Follow these steps for a smooth setup.

  1. Charge the battery to at least 50% before starting setup.
  2. Insert your SIM card using the SIM tool, or activate eSIM if your phone supports it.
  3. Power on and follow the on-screen prompts to set language, country and Wi-Fi.
  4. Restore from an iCloud backup, or set up as new.
  5. Sign in with your Apple ID — this enables iCloud, App Store and FaceTime.
  6. Set up Face ID or Touch ID for security and convenience.
  7. Update iOS via Settings > General > Software Update. Need help? Visit our FAQ page.

Frequently asked questions

Will my old apps transfer to my refurbished iPhone?

Yes — restoring from iCloud or iTunes brings everything across.

Do I need a new Apple ID?

No — use your existing Apple ID to keep iCloud, App Store purchases and contacts.

James Holloway

Technical Editor

Part of the Second Hand Phones editorial team — writing honest, useful guides for UK shoppers buying second-hand smartphones.

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